OKGames Privacy Policy — Your Information Is Completely Safe With Us

1. Introduction

OKGames (okgames.top) is one of Bangladesh's most trusted online betting platforms. We consider the protection of our members' personal data a core pillar of our business. This Privacy Policy explains what information OKGames collects, why we collect it, and how it is used and kept secure.

By using OKGames's website or any of our services, you agree to this Privacy Policy. If you disagree with any part of this policy, please contact our support team before continuing to use our services.

This Privacy Policy has been prepared in compliance with international data protection laws and the guidelines of OKGames's licensing authority. We review and update this policy regularly as needed.

2. What Information We Collect

OKGames only collects information that is necessary to provide our services, ensure security, and meet legal obligations. We never collect unnecessary data.

3. How Information Is Collected

OKGames collects information through several methods. Each method is transparent and based on your consent.

• Registration Form: Information you provide when creating an account is collected.
• KYC Verification Process: Information is collected from documents uploaded during account verification.
• Transaction Processing: Payment details are recorded during deposits and withdrawals.
• Cookies & Tracking: Cookies are used to enhance your experience on the site.
• Support Contact: Information is collected when you contact us via live chat, email, or phone.
• Automatically Collected Data: Your browser, device, and IP address are logged automatically.

4. Purpose of Data Use

OKGames uses your data only for specific, legitimate purposes. We never use your information for anything unnecessary or non-transparent.

• To create, manage, and secure your account.
• For processing deposits, withdrawals, and bonuses.
• For KYC verification and anti-money laundering compliance (in line with AML policy).
• To send personalised offers and promotions (subject to your consent).
• To improve site performance and user experience.
• To detect and prevent fraud.
• To meet legal and regulatory obligations.
• To monitor and support responsible betting.

5. Data Sharing Policy

OKGames never sells your personal data to third parties. In certain circumstances, limited information may be shared — always with your best interests in mind.

• Payment Processors: Necessary information is shared with Mobile Pay, Nagad, Rocket, and banks to process your transactions.
• KYC Verification Services: With trusted verification agencies to confirm your identity.
• Law Enforcement Agencies: To government authorities when required by legal order or investigation.
• Technology Partners: With hosting and security service providers for site operations — under strict confidentiality agreements.
• Audit & Compliance: For audits required by licensing authorities.

6. Data Security Measures

OKGames protects your data using industry-leading technology. Our security systems are monitored 24/7 and kept regularly updated.

• SSL 256-Bit Encryption: All data transmitted on this site is encrypted to the highest standard.
• Two-Factor Authentication (2FA): An extra layer of security when logging into your account.
• Firewall & DDoS Protection: Advanced technology to protect against cyberattacks.
• Regular Security Audits: Regular audits conducted by third-party experts.
• Restricted Access: Only authorized personnel can access specific data.
• Data Backup: Regular backups are maintained on secure, encrypted servers.

7. Cookie Policy

OKGames uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored in your browser.

You can control or delete cookies at any time through your browser settings. However, disabling certain cookies may limit the functionality of the site.

8. Your Rights

OKGames believes you should have full control over your own data. That's why we uphold the following rights.

To exercise any of the rights above support@okgames.top. We will process your request within 30 days.

9. Data Retention Period

OKGames does not retain your data longer than necessary. Retention periods are defined based on each type of information.

• Account Information: For 5 years after account closure.
• Financial Transaction Records: 7 years, as required by law.
• KYC Documents: Up to 5 years after account closure.
• Betting History: 3 years after account closure.
• Support Contact: 2 years after the issue is resolved.
• Cookies & Session Data: Typically 30 days to 1 year.

Once the retention period expires, data is securely deleted or anonymised.

10. Children's Privacy

OKGames strictly prohibits users under the age of 18. We do not knowingly collect or process any data from minors.

Age is verified at registration, and any account identified as belonging to a minor is immediately closed and all associated data is deleted.

• Age verification is mandatory at registration.
• We help with the use of parental control tools.
• Immediate action is taken if an underage account is suspected.

11. Changes to the Privacy Policy

OKGames may update this Privacy Policy when necessary. Any changes will be reflected in the "Last Updated" date at the top of the page, and members will be notified in advance of significant changes via email or SMS.

Continued use of OKGames services after any changes will be considered acceptance of the updated Privacy Policy. We recommend reviewing this page regularly.

12. Contact Us

For any privacy-related questions, complaints, or to exercise your rights, please contact OKGames' data protection team.

• Email: support@okgames.top
• Website: okgames.top
• Response Time: Within 24 hours on business days
• Data Protection Requests: Processed within 30 business days